Personal data collection

At Dream Voyant, we attach the utmost importance to protecting your personal data. This page provides transparent information about the data we collect, how it is used and your rights under the General Data Protection Regulation (GDPR).

1. Types of data collected

We collect several types of personal data when you interact with our platform:

• Identity data : surname, first name, date of birth.
• Contact data : email address, telephone number.
• Behavioural data : browsing history, interactions with our emails.
• Specific data : dreams submitted by users, consultation history.
• Technical data : IP address, browser type, cookies.

2. Purposes of data collection

The data we collect is used to:

• Personalise and improve your user experience.
• Provide dream analysis and psychic reading services.
• Send you marketing communications, with your prior consent.
• Manage transactions and payments.
• Ensure the security of our platform and prevent fraud.

3. Legal basis for processing

The processing of your data is based on the following legal grounds:

• Consent: required for the collection of sensitive data (such as dreams submitted).
• Performance of a contract: necessary to provide you with our services (payment information, consultations).
• Legitimate interests: to personalise our services and improve your experience.

4. Data sharing

Your data may be shared with trusted third parties, such as:

• Technical providers: Zapier, YouTube, Facebook, for analytics, advertising or technical management purposes.
• Payment service providers: for secure transaction management.

We ensure that all our partners comply with GDPR standards.

5. Data security

We implement strict measures to protect your personal data:

• Encryption of sensitive data.
• Access restricted to people who need the data to carry out their work.
• Regular backups to prevent data loss.

6. Your rights

You have the right to:

• Access the data we hold about you.
• Rectify inaccurate data.
• Request the erasure of your data (“right to be forgotten”).
• Restrict the processing of your data in certain circumstances.
• Transfer your data to another service (right to data portability).
• Object to its processing for specific purposes (such as marketing).

7. Cookie management

We use cookies to optimise your experience on our website. On your first visit, you can accept or reject cookies via a consent banner. You can also change your preferences at any time.

8. How can you exercise your rights?

If you wish to exercise your rights or have questions about the protection of your data, you can contact us at the following address: dreamvoyant@gmail.com.

We are committed to handling your requests promptly and efficiently.

9. Updates to the privacy policy

This policy may be amended to reflect legal or technical developments. Any updates will be communicated via our website or by email.

10. Personal data protection

The purpose of processing the personal data collected by Dream Voyant is to handle your request to exercise your right of withdrawal. The data will be retained for the duration of the business relationship and for a maximum of 6 years after the last contact with the company.

11. Your rights

In accordance with the French Data Protection Act of 6 January 1978, as amended, and the General Data Protection Regulation (GDPR), you have rights of access, rectification, erasure, objection on legitimate grounds, restriction of processing and portability in relation to your data. These rights may be exercised by contacting our Data Protection Officer (DPO) at the following address: dreamvoyant@gmail.com or by post to: Dream Voyant, 58 Rue de Monceau, 75008 Paris, FRANCE.

For any complaint or request concerning data protection, you can also contact the CNIL (French National Commission for Information Technology and Civil Liberties).